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FAQs

Useful information to read before booking any trips as questions pop into your mind leading up to departure. 

Booking

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When you are ready to book your diving trip please either email info@protekadventures.com or call ……..

 

All trips are subject to availability and prices may vary due to the options available.

 

​To secure your place on a trip you will need to pay a NON-REFUNDABLE deposit. By placing this deposit, you are entering into an Agreement with Pro-Tek Adventures to reserve your space on this specific trip.

After you have made the deposit payment and the first payment balance is due you can pay your balance in full or in instalments by the dates indicated on your invoice specifically for this trip.

If you decide to cancel your place on the trip before the full balance is due, then all monies paid to date will be lost unless you or Pro-Tek are able to find another suitably qualified diver to take that place.

Once the complete or first balance payment has been made, your place on the trip is confirmed. If the balance due date is missed without prior agreement, Pro-Tek reserve the right to treat your booking as cancelled in which case, you may lose your space and all previously paid monies.

Once a balance payment has been made in full or as an instalment, the trip is non-refundable and non-transferable. You’ve committed to your take space and therefore committed to paying the balance in full. The remaining balances must be received 4 weeks before for UK trips and 12 weeks prior to an international trip.

If, after we have accepted your booking, you wish to change any details of that booking, we will make every effort to satisfy your requirements, although this cannot be guaranteed. When a request can be met, an amendment fee of £15.00 per person will be charged (maximum £40.00 per booking per amendment) plus any price changes and a revised invoice will then be issued. This must be before the first balance due date.

We would strongly advise you take out a travel insurance to cover for cancelations and delays from airlines or hotels. Also, you may make a claim on this travel insurance if your reason for cancellation falls within the terms of your insurance policy. Pro-Tek reserves the right to fill any abandoned places on the trip.

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UK DIVING TRIPS

If the trip is cancelled by the boat charter, then a full refund of diving costs will be provided, when/ if the boat charger refunds ProTek. Any accommodation costs are likely to be non-refundable as these are bookings with separate entities. This will be trip specific so more information will be provided specifically for your trip.

 

INTERNATIONAL DIVING TRIPS

It is your responsibility to meet all minimum diving qualifications, passport and visa requirements for the trip, refunds will not be given in the event these are not met at the time of travel.

It is your responsibility to meet all entry requirements of the destination country and any countries passed through in transit, Including those required for Covid 19. ProTek will advise on all requirements needed, thereafter it is your responsibility to make sure you meet these. Refunds will not be given in the event these are not met.

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Diving 

It is your responsibility to ensure that you have the adequate level of certification, experience and abilities to make the dives for the intend trip. If you are unsure to whether you meet the level, then please advise prior to making a booking. On some trips it will be possible to complete your training to this level, but this must be negotiated and agreed prior to arriving in location.

In the most part, you will get more from the trip if you are already trained to the level of the trip.

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​Safety 

To maintain your safety whilst diving, it is important that you follow the below rules.

  1. Maintain good mental and physical fitness for diving. Avoid being under the influence of alcohol or dangerous drugs when diving. Keep proficient in diving skills, striving to increase them through continuing education and reviewing them in controlled conditions after a period of diving inactivity, and refer to my course materials to stay current and refresh myself on important information.

  2. Be familiar with the dive sites. If not, obtain a formal diving orientation from a knowledgeable, local source. If diving conditions are worse than those in which you are experienced, postpone diving or select an alternate site with better conditions. Engage only in diving activities consistent with your training and experience. Do not engage in cave or technical diving unless specifically trained to do so.

  3. Use complete, well-maintained, reliable equipment with which you are familiar; and inspect it for correct fit and function prior to each dive. Have a buoyancy control device, low-pressure buoyancy control inflation system, submersible pressure gauge and alternate air source and dive planning/monitoring device (i.e., dive computer) when scuba diving. Deny use of my equipment to persons not certified to dive.

  4. Listen carefully to dive briefings and directions and respect the advice of those supervising your diving activities. Recognize that additional training is recommended for participation in specialty diving activities, in other geographic areas, and after periods of inactivity that exceed six months.

  5. Adhere to the buddy system throughout every dive. Plan dives – including communications, procedures for reuniting in case of separation, and emergency procedures – with your buddy.

  6. Be proficient in dive planning. Make all dives no decompression dives (unless specifically trained to do so) and allow a margin of safety. Have a means to monitor depth and time underwater. Limit maximum depth to my level of training and experience. Ascend at a rate of not more than 9 meters/60 feet per minute. Be a SAFE diver – Slowly Ascend From Every dive. Make a safety stop as an added precaution, usually at 5 meters/15 feet for three minutes or longer.

  7. Maintain proper buoyancy. Adjust weighting at the surface for neutral buoyancy with no air in my buoyancy control device. Maintain neutral buoyancy while underwater. Be buoyant for surface swimming and resting. Have weights clear for easy removal and establish buoyancy when in distress while diving. Carry at least one surface signalling device (such as signal tube, whistle, mirror).

  8. Breathe properly for diving. Never breath-hold or skip-breathe when breathing compressed air and avoid excessive hyperventilation when breath-hold diving. Avoid overexertion while in and underwater and dive within my limitations.

  9. Use a boat, float or other surface support station, whenever feasible.

10. Know and obey local dive laws and regulations, including fish and game and dive flag laws

 

Team Checks

Team Checks on the surface.

 

The purpose of the team check is to try and reduce the possibility of the team entering the water with a potential problem. It is carried out in such a way as to allow for mixed diving teams of OC and CCR and also cover the many different types of equipment configuration. 

 

It is important to always follow the same procedure so that no parts are forgotten. The checks should be carried out by diver one, whilst diver two and three check their own equipment and confirm to diver one that everything is correct. Should diver one forget anything, then it is the job of dives two and three to inform diver one, so that it is picked up.

 

Please note that if you are using any hypoxic gases, they should be isolated on the surface and you should not breathe from any source of hypoxic gas.

 

Before donning equipment check that all bailouts are able to hold a positive and negative test and that they are functioning correctly and labelled correctly.

 

Starting from the right, moving to the left across the shoulders.

 

  • Check the right tee piece is inline.

  • With loop in mouth check that the DSV/BOV is functioning and that any HUD/NERD is working correctly (as long as Dil is not hypoxic).

  • Orally check the ADV is functioning (as long as Dil is not hypoxic)

  • Check the left T piece is in line.

 

From right to left across your chest area.

 

  • Check O2 MAV is functioning

  • Check drysuit inflation is functioning

  • Check Dil MAV is functioning

  • Check wing inflator is functioning

  • Check drysuit exhaust is functioning

 

 From right to left across your waist area.

 

  • Check O2 cylinder is open

  • Check OPV on counterlung is accessible 

  • Check SMB is located on right hip D ring

  • Check primary torch on waist band is functioning and also any heating connections

  • Check waist strap buckle is closed

  • Check cutting device is located on the left side on waist strap

  • Check left hip D ring is accessible

  • Check drysuit bottle is open

  • Check wing kidney dump is functioning 

  • Check Dil cylinder is open

 

From right to left check your computers.

 

On your right wrist the backup computer should be as follows:

 

  • Adequate battery and a reserve for the dive

  • Setpoints selected correctly

  • Gases selected correctly

 

On your left wrist the primary computer should be as follows:

 

  • Adequate battery and a reserve for the dive

  • Setpoint is holding

  • Gases selected correctly

 

From right to left across your thigh pockets

 

  • Has right pocket got the following

  • Wetnotes

  • Back up mask

  • Search spool

 

Has your left pocket got the following:

 

  • Emergency yellow SMB and spool

  • Surface signaling devices (mirror, whistle, GPS etc..)

 

Then just confirm with the team you have fins, mask, hood and gloves.

 

Note:

Depending on the trip, we may complete a team check for you on the surface, this will be carried out by a surface safety team member, who will have a check list for you to confirm that each item is checked prior to you entering the water.

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Refunds

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Cancellations must be notified verbally in the first instance and an email sent to confirm your intentions and are effective only from the date we receive written notification.

To compensate us for the expense of processing your booking, withdrawal from sale at the time of booking and the risk that we may not be able to re-sell the holiday we charge cancellation fees. If this is later than the first balance due date you are liable for the rest of the trip balance.

We would strongly advise you take out a travel insurance to cover for cancelations and delays from airlines or hotels. Also, you may make a claim on this travel insurance if your reason for cancellation falls within the terms of your insurance policy.

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Pro-Tek reserves the right to fill any abandoned places on the trip.

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Training 

We are able to offer training with TDI, RAID, ITDA, IART and IANTD for all levels of advanced wreck and cave. We Specialise in rebreather technology in wreck, cave and deep diving, but can also teach to all levels on OC.

 

Units that we are able to teach

  • XCCR

  • JJ-CCR

  • Lungfish Orca6

  • CCR Liberty back mount

  • CCR Liberty sidemount

  • AP inspiration/Evolution

  • SF2 back mount

  • SF2 sidemount

  • Triton

  • Hollis Prism2

  • Poseidon Mk6/7

 

Courses can be run during your trip, but need to need to be planned in advance. Please ask for further information.

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